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How to Recover Deleted Submissions in Joyfill (Web & Mobile)

This step-by-step guide shows how to restore deleted submissions on both mobile and web in your Joyfill account.

Support Team avatar
Written by Support Team
Updated this week

Steps to Recover Deleted Submissions (Web):

1. Log In to Your Account

Start by logging in to your Joyfill account on the web.

2. Go to the Submissions Tab

Navigate to the Submissions tab located in your dashboard.

3. Open the Filter Panel

Click the Filter button to open the filter side panel.

4. Set Deleted to True

In the filter panel, find the Deleted option and set it to True to display all deleted submissions.

5. Select and Restore

Select the submission you want to recover, then click the Restore button to restore the deleted submission.

Now your deleted submission will be restored and visible again in your Submissions list.


Steps to Recover Deleted Submissions (Mobile):

1. Open the “Search All” Tab

Launch the Joyfill app and tap on the Search all tab at the top of your screen.

2. Tap on Filter

In the top-right corner, tap the Filter button to open the filter options.

3. Set Deleted to True

Add your filter options and set Deleted to True.

4. Apply the Filter

Tap Apply Filters to view the list of deleted submissions.

5. Locate Deleted Submission

From the filtered list, open the submission you'd like to recover and tap three dots (⋮) to open the menu.

6. Restore Your Submission

From the menu press the Restore option to recover the deleted submission.

Now your deleted submission will be restored and visible again in your Submissions list.

If you have any questions or need further assistance, feel free to reach out to the Joyfill support team!

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